Habitat for Humanity Lake County

Donations Coordinator/Scheduler (Part Time)

General Job Description

A scheduling coordinator is similar to a front desk receptionist. You will speak with donors; manage emails and schedules for daily pickups while maintaining an accurate log/filing system for donations.

Major Duties and Responsibilities

Accurately entering pickup data into an Excel Workbook, maintaining accurate daily filing system for donations, executing good customer service, building relationships with donors, in addition to

preparing donation receipts for donors and mapping routes for driver(s) daily.

Minor Duties and responsibilities

Answering phones, pulling voice mail, typing and filing, organizing data, analyzing and monitoring truck loads

Qualifications for the position

Volunteer must be able to assist a minimum of 4 hours, 2 days a week.

Hours will vary (mixture of days, evenings until 5:00 PM & Weekend availability a plus).

Key competencies

• Clerical Skills
• Computer Skills (Google, Outlook, Word and Excel)
• Analytical Skills
• Organizational Skills
• Multi-tasking Skills
• Communication Skills
• Customer Service Skills

RETAIL SALES FLOOR ASSOCIATE (P/T & FT)

General Job Description

Directly assist customers, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.

Major Duties and Responsibilities

Receive sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. Answer customers’ questions about merchandise and direct customers to merchandise locations. Clean, maintain, and restock work area daily.

Qualifications for the position

Volunteer must be able to assist a minimum of 4 hours (with the availability to work an 8 hour shift) 2 days a week.

Hours will vary (mixture of days, evenings until 5:00 PM & weekend availability a plus).

Must be at least 16 years old and wear closed-toed shoes

Key competencies

• Customer Service Skills
• Communication Skills
• Organizational Skills
• Multi-tasking Skills
• PHYSICAL EFFORT/DEXTERITY (The performance of the job requires frequently standing for long periods of time, twisting, bending, crouching, reaching, pushing and pulling, lifting and kneeling)

WAREHOUSE ASSOCIATE (P/T & FT VOLUNTEER POSITIONS)

General Job Description

Volunteer is responsible for the expedient and accurate handling of merchandise into and/or out of the warehouse area. General warehouse duties occur within the assigned area of warehouse operations, but position supports all areas of the ReStore as needed.

Major Duties and Responsibilities

Process all incoming donations as they come off the truck. Sort donations into eight (8) general categories: furniture, cabinets, lighting, electric, flooring, plumbing, appliances, tools/hardware and transport to specified locations on retail floor. Receive donations and provide receipts as they are dropped off at the warehouse and maintain a professional and courteous attitude to all donors.  Assist with unloading trucks and putting the donations in the proper areas in the warehouse. Clean, maintain, and restock work area daily. Assist the driver with daily pickups at times.

Qualifications for the position

Volunteer must be able to assist a minimum of 4 hours 2 days a week with the ability to assist 8 hours a day.

Hours will vary (mixture of days, evenings until 5:00 PM & weekend availability a plus).

Key competencies

• PHYSICAL EFFORT/DEXTERITY (The performance of the job requires frequently standing for long periods of time, twisting, bending, crouching, reaching, reaching overhead, pushing and pulling, lifting and kneeling)
• Analytical Skills
• Organizational Skills
• Multi-tasking Skills
• Communication Skills
• Customer Service Skills